Hotel Mobile Concierge
Increase efficiency and reduce labor costs
Responsive
The only fully managed Mobile Concierge that is custom to your hotel and local region. Using Responsive Web, you now you have your own Web App to help your guest plan the perfect stay. The Mobile Concierge works on iPad, iPhone, Android, Windows and Blackberry.
Promote Your Hotel
Engage your guests prior to arrival and let them plan their stay at home, at work or on the go. Promote your hotel services, spa treatments and dining options. Let your guests enhance their stay by requesting wines, chocolates or gifts.
Local Area Highlights
Guestfolio offers a complete guide to your local area. Our team works with you to spotlight the vendors and attractions that your guests’ will want to explore. All requests and commissions are channeled to key staff at your hotel – a great way to support your relationships and generate increased ADR.
Demographic Targeting
Guestfolio lets you target guests based on profile information within your PMS. Inform your business guests about hot lunch spots and show your family guests the best options for children. This is a great way to service your repeat guests and VIPs.
Itinerary Planner
The Mobile Concierge features an itinerary planner so your guests can plan the perfect stay. Pre-populate the guest itinerary with your suggestions. Present spa options to guests on their second day of stay!
Great For Groups
Guestfolio can present information to groups as well as unique leisure travellers. Using triggers from your hotel PMS Guestfolio can present hotel suggestions and services that would appeal to your group business.
But what about social media?
More than just links
Guestfolio Mobile Concierge embeds your social media profiles directly within the guest experience.
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Facebook: Will present your status updates and posts automatically
Twitter: Will post your most recent updates and photos
Groupon: A guest of your hotel can now receive the latest activity and dining Groupon offers for your destination within their Mobile Concierge.
Google+: Create a circle and hang-out for your guests to chat with Concierge or other guests
FourSquare: Let your guests check-in prior to arrival and meet other people in-bound to your hotel.