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News

SKIFT REPORT: The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

By | News
SkiftAs part of Cendyn’s Hospitality Cloud, Guestfolio is excited to share the latest report published by Cendyn and Skift. Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees, creating a comprehensive picture of who’s staying at their properties. Managers can also track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data.

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Cendyn Announces Acquisition of Guestfolio

By | News

Boca Raton, Fla. – November 29, 2016 – Cendyn, the leader in cloud-based software and services for driving sales and marketing performance in the travel and hospitality industry, announced today that it has acquired Guestfolio Communications (“Guestfolio”), a leading CRM marketing platform for boutique hotels. Read More

Guestfolio nominated as World’s Leading Hotel CRM Technology Provider for third year in a row

By | News

Friday September 23, 2016 – Guestfolio is delighted to announce it’s nomination for the World’s Leading Technology CRM Provider 2016 by the World Travel Awards. It’s the third year in a row that Guestfolio has been nominated for such a prestigious award and continuing their success from winning in 2014, Guestfolio is excited about the opportunities ahead. Read More

Guestfolio featured in Inn Focus – What’s new?

By | News
Inn Focus Fall 2016Featured in the Fall 2016 edition of Inn Focus Magazine, Guestfolio’s new email marketing platform now boasts multiple responsive, professionally designed email templates.

“Following the launch of Guestfolio’s new email marketing builder Studio last year, they are excited to now provide a suite of prebuilt email marketing templates that allow hoteliers to pick and choose their preference before sending campaigns. Every template works across all devices and allows hoteliers to build and send their campaigns in minutes using beautiful designs that follow their brand guidelines.” Read More

Guestfolio featured in Inn Focus – What’s new?

By | News
Inn Focus Spring 2016Featured in the Spring 2016 edition of Inn Focus, Guestfolio’s all-new hotel marketing platform.

“Guestfolio has launched its updated hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With the guest profile at the heart of the platform, hoteliers have the opportunity to personalize the travel experience for their guests, gain insights on their visitors, and use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings. The email marketing platform built uniquely for hoteliers encourages highly targeted and personalized campaigns to be designed and sent in minutes. Post-stay communications, surveys, and a seamless integration with TripAdvisor allow for an increased number of reviews and improved review monitoring.” Read More

8 Key Takeaways from Revenue Management Conference – West | Sarah MacWilliams | LinkedIn

By | Blog, News
Vancouver skylineOn March 23, 2016, our CEO Duane Hepditch had the honour of speaking at the Revenue Management Conference – West, a great conference on our home turf in Vancouver, BC! In attendance alongside Duane, were a few other team members, including myself – a Sales Executive for Guestfolio. It was a great opportunity to share our industry insights with our customers, fellow hospitality professionals and many of our industry partners. Congratulations Anticipate Hospitality you put on a wonderful conference that elevated the conversation around revenue management. Read More