Property Management System, Hotello, partners with award winning CRM platform, Guestfolio

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Hotello logoWednesday, September 9, 2015 – Guestfolio, a leading CRM system for hoteliers has partnered with Hotello, a fully integrated hotel management solution. This partnership will now enable Hotello customers to benefit from an integrated single-source solution that manages all day-to-day transactional communications, guest satisfaction, and provide dynamic Guest Profiles. Read More


The right pre-arrival program for your guests

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Mobile is everywhere. It’s ingrained in our society and a big part of our personal and business lives. We use it to engage on our social media feeds, look up places to eat, travel, meet friends and shop, we also use it for email, reading online content and managing day-to-day tasks. We’ve become accustomed to having endless streams of information available at our fingertips – wherever we go and whenever we want. And how great is that? Read More

See guaranteed results from your email marketing campaigns

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Studio, our email marketing builder, has been active within Guestfolio for just over 2 months now. It’s been an exciting time for us as we’ve learnt a lot about how our clients are using it, and we’ve seen over 200 beautiful campaigns go out.

If you haven’t had the chance to try out Studio yet or you’re looking for a bit of guidance on how to maximize the success of your email campaigns, we’ve got all the information you need to make them engaging, beautiful and ultimately, enticing for your readers. Read More

Tailoring your emails to reach the right guests

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Imagine having access to an easier way to increase direct bookings by specifically-targeting past OTA reservations—automatically, or rewarding your return guests with an exclusive offer, or enhancing the experience of your guests with families by crafting a unique pre-arrival email that informs them of the best local ‘child-friendly’ restaurants. This and more, is all possible, and we’d like to show you how. Read More

Gaining success from your Net Promoter Score (NPS)

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Since June 2015, we at Guestfolio have been measuring the likelihood that guests will recommend hotels, and using this to calculate a score – the Net Promoter Score (NPS). NPS will offer hotels more valid, reliable, and comparable guest data in real-time, consequently, providing hotel managers with empirical evidence for operational improvements including rooms & housekeeping, f&b, and facilities, as well as more informed marketing and sales strategies, and enhanced revenue management. Read More

Guestfolio Awarded as World’s Leading Hotel CRM Technology Provider 2014 by World Travel Awards

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World Travel AwardsMonday 8 December 2014. Whistler, British Columbia – Guestfolio, today, topped the World Travel Awards in Anguilla by winning the World’s leading Hotel CRM (Customer Relationship Management) Technology provider 2014. Hailed as the “Oscars” of the travel industry, the World Travel Awards recognises companies, organisations and brands that push the boundaries of industry excellence. Read More

Award-winning Property Management System, Frontdesk Anywhere, Partners with Guestfolio

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frontdesk anywhere logoSan Francisco, CA and Whistler, BC – October 29, 2014: The award-winning Property Management System (PMS), Frontdesk Anywhere, is pleased to announce its partnership with Guestfolio, the leading automated email marketing and guest relationship management system designed for hoteliers. This partnership will not only provide hoteliers with an innovative Cloud-based platform to run their property but also provide them with the opportunity to set themselves apart from their competitors and focus on guest relations and satisfaction before, during and after their stay.

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