Meet the new Guestfolio

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We’re extremely happy to share with you the latest updates made to Guestfolio. This all-new Guestfolio portrays our vision as a company to be the marketing resource and community for hotel marketers around the world. To make this vision a reality, the new Guestfolio has put the guest at the heart of what we do and now gives you the opportunity to personalize the travel experience for your guests, gain insights on your guests and use tools that build lasting brand loyalty.

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Guestfolio announces 15th Relais & Châteaux property to join its ever growing customer base

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relais and chateaux logo - smallMonday December 14, 2015 – Guestfolio, the world’s leading hotel customer relationship management (CRM) technology provider, is delighted to announce the addition of three new Relais & Châteaux properties to its 500+ client base. After a hugely successful year for Guestfolio, these additional properties bring the total number of Relais & Châteaux properties using Guestfolio to 15 worldwide. Read More

Fight fraud with TripAdvisor

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We’re sure you will have seen in your inboxes earlier this week, a note from TripAdvisor regarding tackling fraud in our industry. This is of utmost importance to TripAdvisor, and as official partners with them, important to us. Privacy and trust is the cornerstone of what we do at Guestfolio, so we wanted to share with you a recent letter from the CEO at TripAdvisor advising its users on how to tackle a challenge facing our industry, incase you missed it. Read More

Property Management System, Hotello, partners with award winning CRM platform, Guestfolio

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Hotello logoWednesday, September 9, 2015 – Guestfolio, a leading CRM system for hoteliers has partnered with Hotello, a fully integrated hotel management solution. This partnership will now enable Hotello customers to benefit from an integrated single-source solution that manages all day-to-day transactional communications, guest satisfaction, and provide dynamic Guest Profiles. Read More

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The right pre-arrival program for your guests

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Mobile is everywhere. It’s ingrained in our society and a big part of our personal and business lives. We use it to engage on our social media feeds, look up places to eat, travel, meet friends and shop, we also use it for email, reading online content and managing day-to-day tasks. We’ve become accustomed to having endless streams of information available at our fingertips – wherever we go and whenever we want. And how great is that? Read More

See guaranteed results from your email marketing campaigns

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Studio, our email marketing builder, has been active within Guestfolio for just over 2 months now. It’s been an exciting time for us as we’ve learnt a lot about how our clients are using it, and we’ve seen over 200 beautiful campaigns go out.

If you haven’t had the chance to try out Studio yet or you’re looking for a bit of guidance on how to maximize the success of your email campaigns, we’ve got all the information you need to make them engaging, beautiful and ultimately, enticing for your readers. Read More