Automated Transactional Emails
Send beautiful confirmation emails to specific guest types, rate types and multiple languages.
Promote your local area and hotel amenities through a mobile based web app.
Guest Satisfaction Surveys
Capture valuable guest information and push guests seamlessly to TripAdvisor.
Present intelligent room upgrade notifications to guests one day before arrival.
Build your social media presence by encouraging guests to tweet or post about their experience while they’re still in-house.
BringBack Email Program
Schedule a series of emails that will be sent to guests inviting them to stay again and book direct.
Check-in, on the go
Have your guests inform you of their arrival time and encourage them to check-in while en route.
One central Dashboard gives you reporting on all of your guest communications. View data in real-time and schedule relevant reporting directly to your email inbox.
Email Marketing Platform
Target and send email marketing campaigns directly within your GMS Dashboard.
Guest Engagement Platform – Know and keep your guests
Guestfolio enables companies in the hospitality industry to better engage, gain insight and retain guests throughout the travel cycle. By integrating every digital touch-point pre, during and post stay we help you deliver the right message at the right time. Guestfolio measures your effectiveness so that you make more informed business decisions which makes for happier guests.REQUEST A SAMPLE
Hoteliers who have chosen Guestfolio
The first impression is no longer the lobby
Craft your hotel pre-arrival program and send gorgeous looking confirmation emails that engage your guests immediately after they reserve with you.
Learn from your guests’ throughout their journey
Through a mobile ready concierge platform and pre-arrival emails you can learn from your guests as they click, request services and post comments on your property.