One single solution to 360° management of your guest engagement

Automated Emails

Automate your pre-arrival & post-stay communications

Mobile Concierge

Promote your local area and hotel amenities before your guest's arrive

Guest Surveys

Increase your trip advisor rankings

ROI Newsletters

Say the right thing at the right time to the right people

360º Guest View

See it all in once place to make intelligent business decisions

How will you deliver an exceptional guest experience?

From the moment your guests make a reservation Guestfolio takes over, engaging them at key touchpoints before, during and after their stay.

From customizable confirmation letters to the dynamic Mobile Concierge platform to post-stay electronic surveys and eNewsletters, Guestfolio provides your all-in-one solution for guest engagement.

By increasing efficiency, Guestfolio helps you reduce expenditures and drive incremental revenue.

By providing valuable insight into guest behaviour, demographics and feedback, Guestfolio helps you make smart business decisions and increase guest satisfaction, loyalty and advocacy.

Testimonials

What I like most about Guestfolio is that it is all so seamless – the customer confirmation, the reminder, the post-stay thank you email, the stats.
Christopher Ashby - Sutton Place Hotel

View a customized sample of Guestfolio and see how your hotel can deliver personalized engagement Sample